Privacy Policy

Last updated: 11 June 2026

This Privacy Policy explains how we collect, use, and protect your personal data when you use the Jugs application (“the App”).

1Who we are

The App is operated by:

We are the data controller responsible for your personal data.

2What data we collect

When you register for and use the App, we collect:

• Email address
• Phone number
• Account information you provide (such as your name or username)
• Activity data you log in the App (such as climbing sessions, routes, and progress)
• Basic technical and usage data (such as device type, app usage, and analytics data)

3Why we collect it

We use your data to:

• Create and manage your account
• Provide the App’s features and services
• Communicate with you about the App (such as updates and support)
• Understand how the App is used so we can improve it

4Legal basis

We process your data on the following legal bases:

• Performance of a contract — to provide you with the App and its features
• Legitimate interest — to improve the App and keep it secure
• Consent — where required, for example for certain communications or analytics

5Who we share it with

We do not sell your personal data. We share it only with service providers who help us operate the App (such as hosting and analytics providers), and only to the extent necessary. These providers process data on our behalf and under our instructions.

6How long we keep it

We keep your personal data for as long as your account is active. If you delete your account, we delete or anonymise your data within a reasonable period, unless we are legally required to keep it longer.

7Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Receive your data in a portable format
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at hello@jugs-app.com.

You also have the right to lodge a complaint with your local data protection authority. In Slovakia, this is the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR).

8Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

9Changes to this policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or by email.

10Contact

If you have any questions about this Privacy Policy or how we handle your data, contact us at hello@jugs-app.com.